Welcome to MT-World, Inc. support services where customer service is our goal and fixing your technical issue is our priority. We only hire Level 2 technicians or greater with years of prior experience to assist our customers. This is due to the fact that most contact is done at a technician to technician level.
If you are a customer of a client of ours, please contact their technical support team before contacting us directly. We will redirect your call to the appropriate support team, however it adds to the overall time that you experience in the support environment.
Please use the contact information listed below to contact our support team for your support needs. Office hours are Monday through Friday, 8:00AM to 5:00PM Eastern Standard Time, however technical support teams of our clients have 24/7 on-call numbers to report any quality of service or service disruption issues.
